Five Star Complete Restoration Carmel

A full service restoration company near Indianapolis handling residential and commercial water damage repair. Whether you need Water Damage, Mold, Fire, or Smoke service in your home or business, we are here 24/7 365 days a year. Emergency restoration companies can’t compete with our immediate service. We put the customer first!

450 E 96th St Suite 500 Indianapolis IN 46240

Water Damage Restoration

Our Carmel, IN winters can produce burst pipes, water intrusion from melting snow, and the flooding that accompanies them. When you need water cleanup services in the winter or any other season, we invite you to call Five Star Complete Restoration. We’re Number One among Indiana water damage restoration companies as our many satisfied customers and reviews attest.

Our water damage repair experts are highly trained, highly experienced, and IICRC licensed and certified. They’re also available 24 hours a day, 7 days a week to assist. If you have a water damage emergency, just phone Five Star Complete Restoration and we’ll be there.

Our water restoration process includes the following:

  • Water mitigation and removal
  • Water extraction
  • Broken and frozen pipe repair
  • Structural drying and cleaning of household items
  • Basement flood cleanup
  • Total rebuild

Our water repair crews use the latest water damage restoration equipment and techniques. They’re honest, professional, and committed to providing fast, effective water restoration at an affordable water damage restoration cost.

Fire Damage Restoration

Every Carmel, IN homeowner or business owner experience some sort of accident or misfortune at some point, but it’s likely that no calamity will ever seen worse than a fire. You will of course have the fire damage proper to the home or business and the items inside, and there are likely to be other forms of damage as well. You can have smoke damage, layers of soot, the residue of toxic chemicals, and even water damage resulting from the firefighters using hoses to extinguish the fire.

In the wake of a fire, you need expert fire restoration assistance, and that’s why you should call Five Star Complete Restoration, the leader among Indiana fire damage restoration companies. We bring 60 years combined experience and the latest fire restoration techniques and technology to bear to handle every aspect of the fire restoration process.

In the event of a fire damage emergency, call us 24 hours a day, 7 days a week, and we’ll have our experts out to your location swiftly. Their work begins with a comprehensive inspection and damage evaluation, and once that’s done, the fire damage restoration process can commence. That process includes fire damage cleanup, fire damage restoration smoke cleanup, soot removal, water removal and extraction, drying, and structural repair. We’ll board up a building and tarp the roof if required and restore clothing, draperies, furniture, appliances, collectibles, and beloved keepsakes to their pre-fire condition. We’re also experts at interfacing with your insurance company.

Need Emergency Service? Call Now

Five Star Complete Restoration is here to serve you 24 hours a day, 365 days a year


Mold Remediation

If you see mold in your Carmel, IN house or business establishment, it’s important to take action promptly. Mold is ugly, but the real problem is that it can make the occupants of a building seriously ill. (You’ve probably heard of black mold, an especially toxic but sadly not uncommon variety.) Mold spreads quickly, too, especially in damp conditions that provide the ideal environment. You may well have damp conditions if your home or business had water damage due to a burst pipe, leak, or some other source of flooding.

When you need mold remediation, call Five Star Complete Restoration, the leader among Indiana mold remediation contractors. We’re an IICRC-certified applied microbial remediation specialist, and we handle the entire mold remediation process as per EPA mold remediation guidelines. We use state-of-the-art mold remediation chemicals, equipment and techniques, and all testing is certified by a third-party hygienist. We tale care of home mold remediation as well as mold remediation in schools and commercial buildings.

To ensure we meet the highest mold remediation standards, our comprehensive mold remediation process has four parts:

  • Mold damage inspection. We inspect your bathroom, attic, crawlspace, and anywhere there’s reason to suspect the presence of mold to determine the source and extent of the problem.
  • Mold damage removal. We HEPA vacuuming, use specialty mold cleaners, wire brushing, and media blasting among other mold remediation techniques. We not only kill but also remove spores so people won’t have to endure their remaining toxigenic or allergenic properties and clean and sanitize areas afterward.
  • Mold remediation and prevention. If you keep areas dry and clean, mold is unlikely to grow there. Following mold removal, we’ll consult with you on how to do that.
  • Mold containment. Prior to starting work, we create a containment around any and all mold to keep spores from dispersing through the house. Full PPE gear protects our crew and guarantees they don’t track spores through your home or place of business when they finish their work.

Flooded Basements

There are any number of basement flooding causes that might lead to such a problem in your Carmel, IN home or place of business. The problem can be a product of sump pump failure, sewer backup, broken, leaky, or frozen pipes, improper grading, poor sealing and construction, faulty window installation, or a leaky foundation. Whatever the cause, it’s important to deal with basement flood cleanup and flooded basement repair as soon as you can. The longer you have standing water and the longer the basement remains wet, the more damage its contents and even the structure of the building are apt to suffer.

When you need basement flood cleanup and flooded basement repair, call Five Star Complete Restoration. We’re the Indiana experts when it comes to providing basement flooding solutions and water damage restoration. As such, we promise the following:

  • Quick response. We answer a call for emergency basement flood cleanup fast whenever you call. That includes evenings, weekends, and holidays.
  • We provide free estimates, an affordable flooded basement repair cost, and we warranty our work.
  • We assist with insurance claims.
  • Our basement flood cleanup and flooded basement repair will be effective.


Our flooded basement repair process includes the following steps:

  • Basement water removal service. Our high-power vacuums get rid of standing water fast and efficiently.
  • Drying the floor and dealing with flooded basement carpet. We can sometimes (although not always) salvage soaked carpet with a weighted extraction system.
  • Comprehensive drying. The most modern wet basement cleanup techniques and technology make it possible to identify all items in need of drying and in many cases restore them (although some may prove to be beyond saving.)
  • Treatment with an antimicrobial agent. Once an area is dry, the antimicrobial agent prevents the growth of mold. (But if mold is already growing, Five Star Complete Restoration can also provide effective mold remediation.)

Smoke Restoration

When your Carmel, IN house or commercial establishment suffers a fire, restoring the building and its contents to their original condition requires a series of steps. One vital step in the fire damage restoration process is fire damage restoration smoke cleanup.

In addition to the obvious fire damage to a building and its contents, a fire produces smoke damage. There are likely to be layers of soot adhering to surfaces and harmful chemicals present. Smoke can contaminate ductwork and an HVAC system with soot, allergens, and even mold.

When you need smoke restoration cleaning, contact Five Star Complete Restoration. We’re the leader among Indian smoke damage restoration companies, and we’re available 24 hours a day, 7 days a week to help you whenever you need emergency smoke restoration services.

Early on in the smoke restoration cleaning process, we make a comprehensive assessment of all damage. The inspection identifies all the smoke restoration services necessary and also helps with your insurance company’s claims process.

Next our expert technicians ventilate the property to get rid of soot, dust, and any fire extinguisher residue still present in the air. Our workers remove damaged items, and items that can be restored will be at a temperature- and humidity-controlled facility. There, specialists will employ the latest smoke restoration cleaning methods to return documents, furniture, fixtures, and appliances to their original condition.

Meanwhile, we give the building a thorough cleaning that encompasses floors, walls, ceilings, and permanent fixtures. We clean carpets and upholstery as well. The cleaning neutralizes the acidic properties of any bit of lingering soot and prevents additional damage.

Need Emergency Service? Call Now

Five Star Complete Restoration is here to serve you 24 hours a day, 365 days a year


Burst Pipes

There are many pipes running through your Carmel, IN home or place of business, and they can all burst. You can have a water pipe burst outside the house, a water pipe burst in the garage, or a burst water pipe under the house. Here in Carmel, we’re especially susceptible to burst pipes in winter because that’s when they’re prone to freeze. Both copper and plastic pipes can freeze, and when they do, the create problems for a quarter of a million families every winter.

No matter where a pipe bursts or why, it’s a problem. A pipe that’s only cracked can spill up to 250 gallons of water a day. If you don’t take care of the problem, you’re all too likely to find yourself with flooding, structural damage, and a new growth of ugly and possibly dangerous mold.

When you realize a pipe has burst, your first move should be to cut off the flow of water by shutting off the main water line to your property. (Naturally you’ll find this easier if you’ve gone to the trouble to learn where the shut-off valves are.) Stopping the water will stop any flooding from getting worse.

Your second move should be to call Five Star Complete Restoration. We’re the experts when it comes to burst pipe repair and any water damage restoration services necessary to get rid of the effects of flooding. Our trained, certified professionals are available at any hour of the day or night every day of the year to provide emergency assistance.

Commercial Water Damage Restoration

There could be any number of causes for water damage in your Carmel, IN commercial property, and even the most painstaking property manage won’t be able to anticipate or prevent quite a few of them. A commercial property can experience water damage due to leaky roofs and windows, storms, frozen pipes or gutters, burst pipes, a leaky foundation, an overflowing toilet, a broken refrigerator line, a failing sump pump, fire suppression, or water trapped in walls or cabinets.

Luckily, when your Carmel commercial property needs water and flood restoration, help isn’t hard to find. Five Star Complete Restoration is the leader among Indiana water damage cleanup companies, and our licensed, certified water damage professionals are available to provide fast help 24 whenever you need emergency water removal service and water damage control.

Our expert technicians s will perform every step necessary to complete the water and flood restoration process. What steps those are, of course, depends on the particular job, but our water restoration process includes water extraction, sewer backup cleanup, mold remediation, and upholstery, carpet, and area rug cleaning. We also handle drying and item salvage.

Fast drying is essential to effective flood service. We use state-of-the-art equipment to force dry air into damp areas, make sure that no more water can intrude on those areas by identifying and eliminating the source, and deploy water damage dehumidifiers to pull moisture from the air.

Item salvage involves carefully removing affected items to a temperature- and climate-controlled facility. There, specialists use the latest in water damage control techniques to restore them and are often able to salvage even the most vulnerable items like books, papers, hard drives, optical storage media, and computers.

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Five Star is approved by the Institute of Inspection of Cleaning and Restoration Certification (IICRC) as well as Home Advisor and Porch.