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angies list A rating reviews five Star Complete Restoration

38 Reviews | 5.0 Rating

Now I don’t usually have time for reviews but these guys deserve some great credit . My wife and I were in the hospital giving birth to our daughter and while in there my toilet decided to run and cover my whole entire downstairs . Five star came to our house our first day back and had insurance on it and I got to sit back with my wife and new born and they took it from there ! Total tear out and the remediation was on point and they showed me that moisture and mold was gone and would not be coming back . Very Profesional. And the build was a blessing and put it back factory specks with a couple extras that made my wife ecstatic! Great people to work with and I would call them family! If you need your job done right and professional five star is the absolute way to go. Thanks guys!!!!

  • Services Performed: Yes
  • Cost: $40000
  • Work Completed Date: 6/30/2018
  • Hire Again: Yes

The five star team came out with a quickness! Beyond helpful and enjoyed the crew being in my home! Very professional and well owned company. Any questions or issues were handled with respectful and professional answers. Would love to have them back and will refer to everyone!!! They even hired a wonderful cleaning g lady to clean up dust throughout the house. Free of charge! Love love love this company!

  • Services Performed: Yes
  • Work Completed Date: 11/11/2016
  • Hire Again: Yes

The work was great, they explained everything through the process. They were all very friendly and left the fans and machines in a secured area where it could not endanger my mother and cause any of us to trip or anything. Every one of the staff was courteous and we will definitely be calling them back.

Description of work:

We had a pipe that burst underneath the crawl space, we had a plumber that repaired the sewer pipe issues but this company was hired to do the cleaning of the crawlspace. It was really easy getting an appointment set up with them. Miguel is one of the supervisors and was just so helpful and friendly. Colin is one of the managers and was extremely great as well. They were so calm and informative when I had a lot of questions. Pricing was very competitive and they worked with us so I feel they were really a blessing.

  • Services Performed: Yes
  • Work Completed Date: 11/4/2016
  • Hire Again: Yes

They arrived within an hour of our call and went straight to work. They even handled everything with the insurance company.  They dried out the basement and saved as much as possible and explained why certain parts of the walls and areas of the basement needed to be torn out and removed. 

Description of work:

Five Star dried out our basement when our sump pump overflowed.

  • Services Performed: Yes
  • Cost: $3890
  • Work Completed Date: 12/4/2016
  • Hire Again: Yes
google reviews water damage restoration company

104 Reviews | 4.5 Rating

I don’t imagine anyone is ever happy that they need 5☆, and I was no exception . But I’m glad I called them when I had a pipe burst and my dining and living rooms were flooded. They were here quickly, got the drying started and made everything much easier. They’ll work directly with my insurance to determine repairs and expenses. Could not have asked for better service and can’t imagine anyone beats them in professionalism, courtesy, encouragement, and overall customer service. Five Star gets 5 stars!

The 5 Star team rescued us from damage from a leaking pipe. It involved mold, floor removal, dry wall and containment. The teams were on the scene almost immediately treating the problems and assessing the situations. They were honest with us and were extremely attentive to my husband’s cancer and COPD breathing needs making sure he was safe from additional breathing issues. Special thanks to James,Collin, Andrew, Ryan and Travis and the gentlemen on their teams. We are anxious to work with them and see our beautiful project come together.

The team that arrived to my residence corresponded in a timely and professional manner, they were able to explain the dry out process of my water damage efficiently and in a manner that I could understand. Thanks Fivestar, I give you guys 5 stars!!! ?

We had a water damage from our shower and Five Star responded to our call very quickly. Shawn was very professional and helped us with the filing a claim process. They helped make a bad situation as good as it could be. After they dried everything, the repair team came in and did an excellent job of putting everything back together. We took the opportunity to do some upgrading while everything was already tore up. It looked fantastic after they were done. I would deathly recommend Five Star . – Lacey Y

The team cleaned efficiently and professionally. And, I don’t often say this about cleaning services, but they cleaned the house as well, or better than I could do myself and I’m very particular. Response time was very prompt and they were able to provide service within a few days of contact. I will definitely hire them again.

home advisor reviews five star complete restoration

70 Reviews | 4.3 Rating

They came out quickly, gave a free estimate on all my projects, and ultimately did the work on time and for the price they quoted (even though one project ended up being more difficult than they anticipated). Will definitely call them again for any electrical problems! Update: Five Star also gave me a quote on non-electrical work almost 1 1/2 months ago. I’ve called twice to schedule the work and I they are booked 2 months out and respond with “we certainly understand if you want to go elsewhere”. Huh? I’ve told them twice that I will wait; I just want on their calendar. They tell me they’ll call me back, but never do. It’s almost like they don’t want to do the work. The electrician was fine, but I won’t be using them for anything else. – Diane R

It was interesting knowing how they go about doing any fixing in your home. They will answer any question and give you information about what they have to do to get it fixed. – Cathy P.

Generally happy with my experience. The individuals who performed the actual work were very good. – Rich N.

yelp reviews five star complete restoration

27 Reviews | 4.0 Rating

I was extremely impressed with Five Star Restoration. Nate was the project manager and was outstanding! He and his ten were punctual, professional and courteous. I was on the phone with them at 930 at night and they were willing to come out right away.
I was impressed every step of the way. We had a water leak and damage from our master bath through the ceiling into our family room. They identified the affected area, dried it all out and basically took care of it all.
The technicians that were in our home were polite and thorough. I was so impressed I was extremely comfortable letting them come and go even if I weren’t home.
When I first noticed the leak I thought this process was going to be a nightmare. Instead- Nate and his crew made it easy.
I hope to never need their services again but if I do I know who to call. And you should too. – Patrick B.

5 Star was great , they did a wonderful job on our roof damage and all though it took months to complete, Shawn (project manger )was polite and helpful . thank you for the great work!

Five Star takes pride in definitely living up to their name. During a very busy time in late December, the Five Star crew descended on our home to repair extensive water damage.
In addition to being polite and on time, the Five Star Team was solution-oriented and followed through meticulously on every aspect of the job.
Excellent communication throughout the entire project. Their professionalism is to be admired and I believe that Five Star serves as a great role model for other restoration companies. Thank you, Five Star! – Schola C.

We have used these guys as a vendor for a while now and they are always very prompt at both their repairs and their responses. Karen is super helpful and almost always available. She never goes more than a day without responding, and often gets back to us within the hour. Our tenants have nothing but the best to say about Five Star. – D.D.

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Five Star is approved by the Institute of Inspection of Cleaning and Restoration Certification (IICRC) as well as Home Advisor and Porch.

We have multiple 5 star reviews from customers across Indiana.