Career Opportunities

Job Description: Five Star Complete Restoration is actively seeking a mitigation project manager who is professional, goal-oriented, and a strong leader and team player. As a mitigation project manager, you will be responsible for overseeing and scheduling a team of technicians. Orchestrating jobs, ensuring job and customer satisfaction, working directly with insurance adjusters, and general maintenance and cleaning of equipment and material.

Job Duties & Responsibilities:

• Ability to perform emergency response water mitigation and fire mitigation
• Ability to perform mold remediation (demolition and cleaning per IICRC requirements)
• Receiving of initial emergency mitigation services phone call, assessment of client needs and requirements for project set-up and writing work orders
• Coordinate and supervise work on emergency mitigation services (developing drying plans, providing project documentation, etc.)
• Writing estimates and coordinating with insurance companies
• Working supervision of mitigation team
• Establish and record the scope of work to be accomplished
• Oversee equipment maintenance
• Communicate with management and customers
• Perform on-call rotation as needed
• Complete jobs successfully and obtain certification of satisfaction and completion

Experience & Additional Requirements:

• Minimum of (2 – 3) years in damage restoration IICRC certifications preferred.
• Xactimate experience
• Valid drivers license with clean driving record for past three (3) years
• Must pass criminal background check
• Well-groomed; well-mannered
• Physically capable of performing required tasks
• Reliable (after hours on-call)
• Schedule flexibility including weekend availability

Benefits:

• 401k
• Health benefits
• Salary $45,000 – $55,000 per year
• Job Type: Full-time

Job Description: Five Star Complete Restoration is an Institute of Inspection Cleaning and Restoration certified firm. We are also a member of local the BBB with an established A+ rating. Our family at Five Star is rapidly growing and looking to fill a couple of positions in the repairs division. The position is for our Noblesville location, to be filled as soon as possible.

Previous Experience Required:

• Light Carpentry
• Cabinets
• Flooring – Carpet, Tile, etc.
• Drywall
• Paint
• Punch-out

Requirements:

• Full time position
• Valid driver’s license with clean driving record is required
• Must pass drug screen
• Ability to lift 75 pounds
• Team player and positive attitude is a requirement
• Ability to work with minimal supervision
• Authorized to work in the United States
• Ability to pass a background check required
• No travel restrictions
• Willingness to learn and be trained

Benefits:

• 401k with company match
• Paid time off
• Paid holidays
• Opportunity to start a career!

Job Description: Five Star Complete Restoration is looking for a restoration technician to join our growing team! If you have experience in either the construction industry or as a restoration professional, we’d love to speak to you. Five Star Complete Restoration offers full-service emergency services for fire, water, and mold damage restoration for residential, commercial, and industrial properties. Five Star Complete Restoration is responsible for the execution, supervision, and overall coordination of a project. We are available 24/7 for emergency services including, but not limited to fire smoke, water & mold damage. We also restore damaged commercial & residential properties. The ideal candidate is someone that has integrity, and a willingness to learn new skills. If you are excited about building new relationships, want to be part of a team of people working hard to make a lasting impact and be a leader in our industry, then Five Star Complete Restoration is for you.

Requirements:

• Must have a professional appearance, and a great attitude
• Must have the ability to communicate effectively with coworkers, supervisors, and customers
• Comfortable with the use of mobile devices/computers
• A valid driver’s license with a clean driving record (OMVI, Reckless, etc.)
• Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft
• Have reliable transportation. Be able to respond to the office promptly after getting called for an emergency
• Technician must be willing to be on call, as needed. Some night and weekend work is required
• Must be able to lift a minimum of 80 pounds
• Must have a high school diploma or a GED certificate

Job Duties & Responsibilities:

• Provide exceptional customer service
• Responsible for quality performance
• Responsible for maintaining assigned vehicle and equipment
• Ensure proper safety and work techniques are used
• Demonstrate dependability and efficient work practices
• Eager to learn and acquire new skills on-the-job and formal training
• Remove affected building materials from job site (including carpets, carpet pads, drywall, insulation, framing, flooring, tile)
• Perform the applied structural drying per the IICRC standards and moisture mapping and documentation for water damage claims
• Physically able to work in PPE including respiratory protection
• Communicate details of all assignments such as detailed drawings, moisture mapping, temperature readings, dehumidifier readings, customer concerns and requests, and all other tasks considered customary and standard for a mitigation technician
• Ability to work in high places and in tight spaces
• Capable of working in fire, smoke and/or water damage environments that have potential for mold & mildew

Helpful but not required:

• IICRC certified (Institute of Inspection Cleaning and Restoration Certification)
• Experience with Xactimate estimating software
• Experience in the construction, restoration, or property insurance industry
• Experience in fire and water mitigation

Benefits:

• Work with a fast-growing company
• Advancement opportunities
• Competitive pay based on experience ($15-17/hr)
• 401k with company match
• Health Benefits
• Job Type: Full-time

Job Description: Five Star Complete Restoration is currently seeking a results-driven individual to serve our customers and company as a Xactimate repair estimator. Our industry offers the unique opportunity to help homeowners and property owners who find themselves in moments of chaos, and help return their homes, property, and lives to normalcy. Five Star Complete Restoration is a restoration company serving all of Indiana and is an equal opportunity employer and offers a competitive compensation package including insurance benefits and a 401k plan. Our estimators are tasked with responding to, estimating, and managing new restoration repair projects due to water damage, fire damage, and mold damage in residential homes. In this position you will be responsible for estimating repairs and remodels to residential homes, managing and recruiting tradespeople, having the flexibility to respond to emergency situations, and managing jobs while ensuring they are completed in a timely manner with the highest standard of quality and customer satisfaction to which our clients are accustomed. We also work with insurance companies by getting paperwork and estimate to them through adjusters and insurance programs.

Job Duties & Responsibilities:

• Complete estimating through Xactimate of work for residential restoration
• Continual oversight of all work in progress jobs
• Management and recruitment of tradespeople
• Completing and sending off paperwork to insurance companies
• Superior communication with customers, subcontractors, and company professionals
• Ensuring that all estimates are delivered with impeccable quality
• Maintaining exemplary customer satisfaction reviews
• Ability to respond to emergency situations due to fire, water & storm events

Job Requirements:

• Minimum 1 year estimating experience
• Minimum 1 year estimating within industry standard software (Xactimate)
• Must be able efficiently complete all estimates within 3 days of inspection
• Have intermediate to advanced knowledge of all Xactimate functions
• Detail oriented
• Strong work ethic with a foundation in customer service
• Passion for assisting all customers in their unique moment of need
• Excellent time/priority management skills
• Must have a valid driver’s license with a clean driving record

Benefits:

• Salary: $50,000 – $65,000 per year
• Job Type: Full-time