Frequently Asked Questions

Can’t I Just Put Fans On The Moist Areas To Dry Them Out On My Own?

You Can’t Always See The Water Or Moisture In Wall Cavities Or Hidden Areas. Uncontrolled Amounts Of Water In Any Form May Cause Warping, Swelling, Cracking Or Deterioration To Your Home. If The Moist Area Isn’t Fully Dried, You Could Develop Mold In As Little As 72 Hours. Mold remediation will need to follow if this happens.

What Is A Deductible?

A Deductible Is The Amount You Owe To The Indianapolis Restoration Company In Addition To What The Insurance Company Will Pay To Have Your Home Repaired. Contact Your Insurance Agent To Determine Your Deductible.

How Does Water Travel? Where Does It Go?

Water Travels In The Path Of Least Resistance. It Often Travels To Places That You Cannot See. It Is Best To Have Our Professionals Come Out For Moisture and Mold Inspection Services Using Thermal Imaging Cameras To Assess The True Magnitude Of The Damage.

Do I Have To File An Insurance Claim Before I Call An Indiana Restoration Company To Start The Work?

No, It Is Your Responsibility As A Homeowner To Take Steps To Prevent Further Damage As Soon As Possible. Once You Notify Your Insurance Company , Five Star Restoration Can Work With Them To Help With Your Indianapolis Water Damage Claim.  We Have Years Of Experience Working With Insurance Adjusters To Determine The Cost Of Repairs.

How Do I Know If A Loss Is Covered By My Insurance Company?

We Strongly Encourage You To Call Your Agent For Guidance And Direction.


Indianapolis Commercial Restoration Services

Flooded Basement Cleanup & Restoration

Have you ever wondered what you should do if the basement of your Indianapolis home flooded?

Thermal Fogging

Our trained, licensed, and certified professionals have mastered the thermal fogging method

Electrostatic Disinfection

It’s important to maintain a clean and sanitized workplace. Electrostatic disinfection can help.

Commercial Carpet Cleaning

Five Star Complete Restoration Is Your Commercial Carpet Cleaning Solution

Commercial Water Damage Restoration

A commercial property can suffer water damage due to any number of causes. These include flooding, storms, leaky roofs and more.

Commercial Mold Remediation

If mold could only render a commercial property unsightly and damage equipment and other valuable items, that would be bad enough.

Commercial Fire and Smoke Restoration

Even a seemingly small fire can devastate any sort of business or commercial property. Some of the damage will be obvious, but others crippling.

Water Damage Restoration

Including storms and floods, sewer backup, malfunctioning appliances, and much more.

Mold Remediation

If you have mold damage, mold remediation is essential and Five Star delivers.

Need Emergency Service? Call Now

Five Star Complete Restoration is here to serve you 24 hours a day, 365 days a year


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Five Star is approved by the Institute of Inspection of Cleaning and Restoration Certification (IICRC) as well as Home Advisor and Porch.